MyVodafoneBill_04 Oct 2015

5

October 2015

Your account number 690752296 Your invoice number B6-112629813 Your plan and extras period 5 October to 4 November 2015 Your usage period 5 September to 4 October 2015 For bill help and advice go to vodafone.co.uk/billing or use your smartphone to download a QR scanner app and scan the code below.

ANNA PAWLIK 299A GREENWOOD ROAD MANCHESTER M22 9HD

The amount due will be collected from your bank account by Direct Debit on or just after 15/10/15

£31.62 This month's charges before VAT Total VAT

Your bill total

£26.33 £5.29

£31.62

Our VAT number is GB 569 9532 77 Registered address: Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

This bill is for the following: ANNA PAWLIK 07468560285 £31.62

Page 1

Your account number 690752296 Your invoice number B6-112629813

Thank you for choosing Vodafone Is there anything we can help you with? Understanding your bill If you've got a question about the charges on your bill you'll find lots of useful help online at vodafone.co.uk/yourbill If you can't find what you need, just call us free on 191 from your Vodafone mobile, or 03333 040 191 from any other phone (standard call charges apply)- we're here 8am to 9pm, every day. Late payment - please make sure you pay by the due date or a fee will be added to your next bill Non-geographic call charging? • All calls to 08, 09 and 118 numbers are made up of an access and a service charge. The access charge is the charge we make for giving you access to this number. The service charge is set by the organisation you called. The charge you can see on your bill is the total cost of the call. • To find out more about charges for calls to 08, 09 and 118 numbers, go to ukcalling.info Have you tried our My Vodafone app? It makes it easy to: • • • •

Check how much of your minutes, text and internet allowance you've used See the date and amount of your last bill See your plan information Get answers to frequently asked questions

Download it now – just search 'My Vodafone' in your app store (available for iPhone, Android™ and BlackBerry®) Would you like to know more about VAT? • VAT is charged at various rates as shown within the bill • If you're a business, the total VAT showing on the front page of this VAT invoice is the amount you may be able to reclaim from HMRC • If your bill includes charges for non-Vodafone purchases you'll need to contact the supplier for a VAT invoice Not completely happy with our service? • Please get in touch with us first. Go to vodafone.co.uk/contactus to find out more about our complaints procedure • If after eight weeks a resolution hasn't been reached, you're entitled to independent help from the Ombudsman. As long as your complaint is covered by them, they'll investigate it free of charge Write to: Ombudsman Service (Communications), PO Box 730, Warrington, WA4 6WU Call: 0330 440 1614

This bill is also available in large print, Braille or as a talking bill. Please call 03333 043 222. Our VAT number is GB 569 9532 77 Registered address: Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Page 2

5

October 2015

Your account number 690752296 Your invoice number B6-112629813 Your plan and extras period 5 October to 4 November 2015 Your usage period 5 September to 4 October 2015

ANNA PAWLIK 07468560285 Plan and extras Plan – 300 minutes, unlimited texts, 250MB internet

VAT ex £25.42

VAT rate 20%

VAT inc £30.50

4G access

£0.00

20%

£0.00

Plan and extras

£25.42

From 5 October to 4 November 2015

£30.50

Usage summary Total usage

Usage outside of plan

VAT ex

VAT rate

VAT inc

UK calls

145 min 30 s

0 min 0 s

£0.00

20%

£0.00

Making or receiving calls whilst abroad

3 min 30 s

3 min 30 s

£0.13

20%

£0.15

UK texts

40 texts

0 texts

£0.00

20%

£0.00

Sending texts whilst abroad

19 texts

19 texts

£0.78

20%

£0.97

£0.00

20%

£0.00

From 5 September to 4 October 2015

Calls

Texts

Mobile data UK mobile data

Usage summary

156.353 MB

£0.91

This month's charges

Our VAT number is GB 569 9532 77 Registered address: Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

£1.12

£31.62

Page 3

5

Your account number 690752296

October 2015

Your invoice number B6-112629813 Your plan and extras period 5 October to 4 November 2015 Your usage period 5 September to 4 October 2015

ANNA PAWLIK 07468560285 Calls A quick reminder: all UK calls made from your mobile lasting less than a minute are charged as a full minute. Once a call goes over a minute, we charge by the second. All calls from your home phone are charged by the minute, rounded up to the nearest minute.

UK calls Date

Time

Phone number

Destination

Duration hh:mm:ss

Charged hh:mm:ss

Included?

Thu 17 Sep Thu 17 Sep Thu 17 Sep Thu 17 Sep Thu 17 Sep Thu 17 Sep Thu 17 Sep Thu 17 Sep Fri 18 Sep Fri 18 Sep Fri 18 Sep Fri 18 Sep Fri 18 Sep Fri 18 Sep Fri 18 Sep Sun 20 Sep Sun 20 Sep Sun 20 Sep Mon 21 Sep Tue 22 Sep Tue 22 Sep Tue 22 Sep Wed 23 Sep Wed 23 Sep Wed 23 Sep Wed 23 Sep Wed 23 Sep Mon 28 Sep Mon 28 Sep Mon 28 Sep Mon 28 Sep Mon 28 Sep Mon 28 Sep Mon 28 Sep Mon 28 Sep Mon 28 Sep Mon 28 Sep Mon 28 Sep Mon 28 Sep Tue 29 Sep Tue 29 Sep Wed 30 Sep Wed 30 Sep Fri 2 Oct Fri 2 Oct

08:33 10:06 11:29 11:38 12:51 12:52 14:19 18:57 08:38 11:29 11:51 12:42 12:49 12:51 15:30 14:46 14:47 20:05 11:35 13:52 15:59 16:13 09:55 11:35 11:37 11:39 14:28 11:14 11:56 11:59 12:49 12:51 13:04 13:05 13:11 14:29 14:31 14:33 14:39 12:02 14:41 09:28 16:46 11:47 12:23

01706261940 03002003100 447598787451 03002003100 01616388559 03302020350 03002003100 03002003100 03453003900 03453003900 03002003100 03442411653 01612192889 01612192889 07774005451 07413266060 07413266060 447413266060 447413266060 01617414000 03459758758 03002003100 01614939493 07413266060 07413266060 01613071421 01706344940 121 121 07774005451 07738001372 447738001372 01612745200 07774005451 01612192889 01612192889 121 01618323660 01612192889 07845594549 01612345656 01614980003 447831763189 07413266060 07598787451

Landline Landline Vodafone mobile Landline Landline Landline Landline Landline Landline Landline Landline Landline Landline Landline UK mobile UK mobile UK mobile UK mobile UK mobile Landline Landline Landline Landline UK mobile UK mobile Landline Landline Voicemail Voicemail UK mobile UK mobile UK mobile Landline UK mobile Landline Landline Voicemail Landline Landline UK mobile Landline Landline Vodafone mobile UK mobile Vodafone mobile

00:01:50 00:08:11 00:00:03 00:06:56 00:00:27 00:01:37 00:05:05 00:01:24 00:09:31 00:09:25 00:10:24 00:04:43 00:01:22 00:00:52 00:00:03 00:00:02 00:00:03 00:00:12 00:00:28 00:00:04 00:13:38 00:30:32 00:00:43 00:00:04 00:00:03 00:00:21 00:00:45 00:01:30 00:00:43 00:00:05 00:00:04 00:01:55 00:00:10 00:00:04 00:00:43 00:00:17 00:01:26 00:01:38 00:02:34 00:00:27 00:02:49 00:00:21 00:00:07 00:00:03 00:00:03

00:01:50 00:08:11 00:01:00 00:06:56 00:01:00 00:01:37 00:05:05 00:01:24 00:09:31 00:09:25 00:10:24 00:04:43 00:01:22 00:01:00 00:01:00 00:01:00 00:01:00 00:01:00 00:01:00 00:01:00 00:13:38 00:30:32 00:01:00 00:01:00 00:01:00 00:01:00 00:01:00 00:01:30 00:01:00 00:01:00 00:01:00 00:01:55 00:01:00 00:01:00 00:01:00 00:01:00 00:01:26 00:01:38 00:02:34 00:01:00 00:02:49 00:01:00 00:01:00 00:01:00 00:01:00

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Our VAT number is GB 569 9532 77 Registered address: Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

VAT ex £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000

VAT rate 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20%

VAT inc £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000

Page 4

5

Your account number 690752296

October 2015

Your invoice number B6-112629813 Your plan and extras period 5 October to 4 November 2015 Your usage period 5 September to 4 October 2015

ANNA PAWLIK 07468560285 Calls UK calls Date

Time

Phone number

Destination

Fri 2 Oct Sat 3 Oct Sat 3 Oct

13:39 18:16 21:52

01706344940 447947102074 447947102074

Landline UK mobile UK mobile

Duration hh:mm:ss 00:00:37 00:00:01 00:00:03 Total of 48 calls

Charged hh:mm:ss

Included?

00:01:00 Yes 00:01:00 Yes 00:01:00 Yes 145 mins 30 s

VAT ex £0.000 £0.000 £0.000 £0.000

VAT rate 20% 20% 20%

VAT inc £0.000 £0.000 £0.000 £0.000

VAT rate 20%

VAT inc £0.105

Making or receiving calls whilst abroad Date

Time

Phone number

Thu 10 Sep

12:06

Incoming Call

Thu 10 Sep

15:54

Incoming Call

Mon 14 Sep

15:31

Incoming Call

Origin

Destination

Poland - Incoming Poland call Poland - Incoming Poland call Poland - Incoming Poland call

Duration hh:mm:ss

Charged hh:mm:ss

Included?

00:02:26

00:02:26

No

VAT ex £0.088

00:00:29

00:00:29

No

£0.017

20%

£0.021

00:00:35

00:00:35

No

£0.021

20%

£0.025

Total of 3 calls

3 mins 30 s

£0.126

£0.151

Texts UK texts Date

Phone number

Destination

Number of texts

Included?

Thu 17 Sep Thu 17 Sep Fri 18 Sep Fri 18 Sep Fri 18 Sep Fri 18 Sep Sat 19 Sep Mon 21 Sep Tue 22 Sep Wed 23 Sep Mon 28 Sep Tue 29 Sep Tue 29 Sep Tue 29 Sep Wed 30 Sep Wed 30 Sep Wed 30 Sep Wed 30 Sep Thu 1 Oct Thu 1 Oct Fri 2 Oct Fri 2 Oct Sat 3 Oct Sat 3 Oct Sun 4 Oct

447598787451 447797801006 447413266060 447594324538 447808875234 447813925033 447813925033 447594324538 447969693036 447594324538 447738001372 447477550357 447515135973 447752539514 447500114749 447506726598 447831763189 447920324800 447413266060 447901333636 447598787451 447920324800 447947102074 447988500634 447947102074

UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text UK text

1 text 1 text 1 text 4 texts 2 texts 2 texts 1 text 1 text 1 text 1 text 1 text 1 text 1 text 1 text 4 texts 1 text 1 text 2 texts 2 texts 3 texts 1 text 1 text 2 texts 1 text 3 texts Total of 40 texts

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Our VAT number is GB 569 9532 77 Registered address: Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

VAT ex £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000

VAT rate 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20%

VAT inc £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000

Page 5

5

Your account number 690752296

October 2015

Your invoice number B6-112629813 Your plan and extras period 5 October to 4 November 2015 Your usage period 5 September to 4 October 2015

ANNA PAWLIK 07468560285 Texts Sending texts whilst abroad Date

Phone number

Origin

Number of texts

Included?

Sun 6 Sep Mon 7 Sep Mon 7 Sep Wed 9 Sep Wed 9 Sep Fri 11 Sep Fri 11 Sep Sun 13 Sep Mon 14 Sep

447813925033 447413266060 48667607038 447760812579 48505629779 48505629779 48697603990 48665426291 48665426291

Poland Poland Poland Poland Poland Czech Republic Czech Republic Poland Poland

1 text 1 text 2 texts 2 texts 7 texts 1 text 1 text 1 text 3 texts Total of 19 texts

No No No No No No No No No

VAT ex £0.042 £0.043 £0.085 £0.086 £0.297 £0.043 £0.042 £0.042 £0.128 £0.808

VAT rate 20% 20% 20% 20% 20% 20% 20% 20% 20%

VAT inc £0.051 £0.051 £0.102 £0.102 £0.357 £0.051 £0.051 £0.051 £0.153 £0.969

VAT ex £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000

VAT rate 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20% 20%

VAT inc £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000 £0.000

Mobile data UK mobile data Date

Type

Volume (MB)

Included?

Wed 16 Sep Fri 18 Sep Sat 19 Sep Sun 20 Sep Mon 21 Sep Tue 22 Sep Wed 23 Sep Thu 24 Sep Sat 26 Sep Mon 28 Sep Wed 30 Sep Thu 1 Oct Fri 2 Oct Sat 3 Oct

wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk wap.vodafone.co.uk

21.843 No 2.085 No 17.722 No 6.052 No 9.177 No 5.831 No 1.199 No 2.181 No 2.132 No 16.237 No 5.705 No 17.517 No 38.939 No 9.733 No Total of 156.353MB

Our VAT number is GB 569 9532 77 Registered address: Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Page 6